Why outsource your London call center to CALL IT DEV
Same GMT Timezone. Morocco is just 1 hour ahead of London — real-time collaboration and seamless handoffs throughout the working day.
60-70% Cost Savings. London agents cost £20-35/h. Our agents start at €3-5/h with identical quality and GDPR compliance.
UK GDPR Compliant. All operations follow UK GDPR and Data Protection Act 2018 standards with full DPA in place.
3.5h Direct Flight. Casablanca to London Gatwick in 3.5 hours. Visit your team anytime for training or QA sessions.
At a glance
60-70% Cost Savings vs London
3.5h Direct Flight
95%+ CSAT Average
GDPR Fully Compliant
Call center services we deliver for London clients
Customer Service. Native English support for UK customers across phone, email, live chat, and social media channels.
Financial Services Support. FCA-aware customer service for London's banking, insurance, and fintech sectors.
Technical Support. Tier 1-3 tech support for London-based SaaS and technology companies.
Sales & Lead Generation. Outbound calling, appointment setting, and lead qualification for UK B2B markets.
E-commerce & Retail. Order management, returns processing, and customer care for UK online retailers.
Healthcare Support. Patient scheduling, NHS signposting, and health services call handling.
Frequently asked questions
How much cheaper is outsourcing from London to Morocco?
London call center agents cost £20-35/h. With CALL IT DEV, rates start at €3-5/h — saving 85-90%. A 30-agent London team costing £1.2M/year would cost under €200K with us.
Are you GDPR compliant for UK data?
Yes. We follow both EU GDPR and UK GDPR (Data Protection Act 2018). We sign DPAs with all clients and undergo annual compliance audits.
Do your agents speak British English?
Yes. Our English-speaking agents are trained on British English spelling, terminology, and cultural norms. We differentiate between UK and US English based on client requirements.
What timezone do you operate in relative to London?
Morocco (GMT+1) is just 1 hour ahead of London (GMT/BST). This means virtually the same working hours — the closest nearshore option for UK companies.
How does Brexit affect outsourcing to Morocco?
Morocco is outside the EU, so Brexit has no impact on our UK client operations. We comply with UK-specific data protection laws and maintain full regulatory alignment.
How do I get started?
Use our instant order wizard at /order to scope service, team size and contact details — you get a quote in under 2 minutes, no credit card required. Or book a 15-minute discovery call.
How is pricing calculated?
We price per agent per hour. Multilingual nearshore rates start at €3-€5/hour fully loaded; team size, language mix, shift coverage and contract length affect the final rate.