Despite the rise of digital marketing, telemarketing remains one of the most effective channels for B2B lead generation and B2C sales. Research shows that **82% of buyers accept meetings with salespeople who proactively reach out** (Rain Group), and companies that combine telemarketing with digital channels see **40% higher conversion rates** than those using digital alone.
But building an in-house telemarketing team is resource-intensive: recruitment, training, script development, compliance management, and the ongoing cost of dialers, CRM, and office space. [Call IT Dev](https://www.callitdev.com/en/services/bpo) provides **outsourced telemarketing services** from €3/hour with multilingual agents, GDPR-compliant processes, and performance-driven KPIs.
**B2B Lead Generation:** - Cold calling to targeted prospect lists - Decision-maker identification and qualification (BANT, MEDDIC, GPCT) - Appointment setting for your sales team - Event and webinar registration drives - Market research and competitive intelligence calling
**B2C Outbound Sales:** - Product promotion and direct sales - Subscription and membership enrolment - Upsell and cross-sell campaigns to existing customers - Win-back campaigns for lapsed customers - Survey and satisfaction calling
**Appointment Setting:** - Qualified appointment scheduling directly into your sales team's calendar - Confirmation calls and reminders - No-show follow-up and rescheduling - CRM pipeline updates and notes
Effective telemarketing requires compelling scripts. Our process:
Telemarketing is heavily regulated. Our compliance framework covers:
| Metric | Target |
|---|---|
| Connect rate | 15–25% |
| Conversation rate | 8–15% |
| Qualified lead rate | 3–8% |
| Appointments set per agent/day | 3–6 |
| Talk time per hour | 40–45 minutes |
| Conversion to sale (B2C) | 2–5% |
All KPIs are reported daily with weekly trend analysis and monthly strategic reviews.
| Service | Rate | Includes |
|---|---|---|
| B2B cold calling | From €3/hr | Script, CRM, reporting |
| Appointment setting | From €4/hr | Calendar integration |
| B2C outbound sales | From €3/hr | Script, QA, compliance |
| Lead qualification | From €3/hr | BANT/MEDDIC scoring |
Performance-based pricing available for high-volume B2C campaigns.
[Launch your telemarketing campaign](https://www.callitdev.com/en/contact) with Call IT Dev.
### Do you provide the calling lists or do we supply them? Both models work. You can supply your own prospect lists, or we can source targeted lists based on your ideal customer profile (industry, company size, geography, job title).
### How do you ensure GDPR compliance for cold calling? We maintain legitimate interest assessments for B2B calling, consent records for B2C, opt-out lists synchronised daily, and automatic DNC list checking before every dial. All calls are recorded for compliance audit.
### What CRM do your telemarketing agents use? Agents work within your CRM (Salesforce, HubSpot, Pipedrive, Zoho). We log every call, note every conversation, and update deal stages in real-time.
### Can you telemarket in multiple languages? Yes. We run multilingual telemarketing campaigns in French, English, Spanish, German, Dutch, Arabic, Italian, and Portuguese from a single team.
### What is a realistic conversion rate for telemarketing? B2B appointment setting typically achieves 3–6 qualified appointments per agent per day. B2C conversion rates range from 2–5% depending on product, offer, and list quality.
CALL IT DEV — Software, AI and dedicated tech teams — Casablanca | Madrid | Dubai — contact@callitdev.com — +212-537-373777