Back Office Outsourcing Services: Streamline Operations from €3/hr

Back Office Outsourcing: Focus on Growth, Not Paperwork

Every company has essential back-office functions that consume time and resources without directly generating revenue: data entry, invoice processing, document management, HR administration, and compliance reporting. These tasks are critical but repetitive — and they're perfect candidates for outsourcing.

[Call IT Dev](https://www.callitdev.com/en/services/bpo) provides **back-office outsourcing services** from our Casablanca operations centre, with trained operators handling your administrative workload from just €3 per hour.

Back Office Services We Provide

**Financial processing:** - Accounts payable and receivable management - Invoice processing and matching (2-way and 3-way) - Expense report processing - Bank reconciliation - Financial data entry and ledger maintenance

**Document management:** - Document digitisation and OCR processing - Filing, indexing, and archival - Contract management and tracking - Compliance document preparation - Translation and localisation (29 languages)

**HR administration:** - Payroll data processing - Employee record management - Leave and attendance tracking - Benefits administration support - Recruitment administration (CV screening, interview scheduling)

**Data processing:** - Data entry and validation - Database cleansing and deduplication - CRM data management (Salesforce, HubSpot) - Survey data processing and analysis - Product catalogue management

**Compliance and reporting:** - Regulatory report preparation - KYC/AML document verification - Audit support and documentation - GDPR data subject request processing

Why Outsource Back Office to Morocco

Morocco offers unique advantages for back-office outsourcing:

**Bilingual workforce** — operators fluent in French and English process documents in both languages without translation delays
**CET timezone** — same working hours as Western Europe for real-time collaboration
**University-educated talent** — Morocco produces 200,000+ graduates annually, many with business administration and finance degrees
**Cost efficiency** — from [€3/hour](https://www.callitdev.com/en/pricing), representing 55–70% savings compared to Western European rates
**ISO 27001 security** — your data is handled with enterprise-grade security controls

Accuracy and Quality Metrics

Back-office work demands precision. Our quality framework ensures:

**99.5%+ data entry accuracy** with double-verification on critical fields
**SLA-based processing times** — invoices processed within 4 hours, data entry batches within 24 hours
**Automated validation** — OCR and AI-assisted tools catch errors before human review
**Regular audits** — weekly accuracy reports and monthly quality reviews

Flexible Engagement Models

**Dedicated team** — exclusive operators assigned to your processes, minimum 3 FTEs
**Project-based** — one-time data processing, digitisation, or migration projects
**Overflow support** — additional capacity during peak periods (month-end closing, audit season, tax season)

[Streamline your back office](https://www.callitdev.com/en/contact) with Call IT Dev.

FAQ

### What types of back-office work can you outsource? We handle data entry, invoice processing, document management, HR administration, payroll processing, CRM management, compliance reporting, and more. Any repetitive administrative task is a candidate for outsourcing.

### How do you ensure data accuracy? We use a combination of double-entry verification, OCR-assisted processing, automated validation rules, and regular quality audits. Our target accuracy rate is 99.5% or higher.

### Is my data secure with an outsourced back office? Yes. We operate under ISO 27001-aligned security controls with encrypted file transfers, role-based access controls, NDA agreements, and GDPR-compliant data handling procedures.

### How quickly can you start processing my back-office work? A back-office team can be operational within 5–10 business days, depending on the complexity of your processes and training requirements.

### Can you integrate with our existing systems? Yes. Our operators work directly within your systems — ERP (SAP, Oracle, NetSuite), CRM (Salesforce, HubSpot), accounting (Xero, QuickBooks), and document management platforms.

CALL IT DEV — Software, AI and dedicated tech teams — Casablanca | Madrid | Dubai — contact@callitdev.com — +212-537-373777