Why outsource your Dubai call center to CALL IT DEV
Native Arabic. Native Arabic speakers trained on Gulf Arabic dialects, cultural nuances, and GCC business etiquette.
Dubai Office. Local account management from our Business Bay office. Your point of contact is in Dubai.
50-70% Savings. UAE agents cost AED 50-90/h. Our agents deliver the same quality from €3-5/h.
2h Timezone Gap. Morocco (GMT+1) is just 3 hours behind Dubai (GMT+4) — near real-time collaboration.
At a glance
50-70% Savings vs Dubai
🇦🇪 Dubai Office
95%+ CSAT Score
AR+EN Bilingual
Call center services we deliver for Dubai clients
Arabic Customer Service. Native Arabic support via phone, chat, and email for Dubai-based companies serving GCC customers.
English Support. Fluent English agents for Dubai's international business community and expat customers.
Sales & Lead Gen. Outbound campaigns in Arabic and English targeting UAE, Saudi Arabia, and Gulf markets.
Real Estate Support. Lead qualification, client follow-up, and tenant management for Dubai property companies.
Banking & Finance. KYC, customer onboarding, and support for Dubai's financial services sector.
Government Services. Citizen support lines and complaint management for UAE government entities.
Frequently asked questions
Do you have a physical presence in Dubai?
Yes. CALL IT DEV has an office in Business Bay, Dubai. Our UAE team handles account management, client meetings, and strategic oversight for all Gulf clients. Contact: +971 5 58 17 05 08.
Do your agents speak Gulf Arabic?
Our agents speak Modern Standard Arabic and are trained on Gulf Arabic (Khaleeji) dialects, expressions, and cultural norms specific to UAE, Saudi Arabia, and GCC markets.
How much can a Dubai company save?
UAE-based call center agents cost AED 50-90/h. With CALL IT DEV at €3-5/h, savings reach 80-90%. A 15-agent Dubai team costing AED 2M/year would cost under €200K with us.
Can you handle Ramadan schedules?
Yes. We have extensive experience managing Ramadan shifts, Eid peaks, and Islamic holiday coverage without service interruption — essential for GCC operations.
What security certifications do you have?
ISO 27001, PCI-DSS, GDPR-aligned. We meet the stringent security requirements of Gulf financial institutions and government entities.
How do I get started?
Use our instant order wizard at /order to scope service, team size and contact details — you get a quote in under 2 minutes, no credit card required. Or book a 15-minute discovery call.
How is pricing calculated?
We price per agent per hour. Multilingual nearshore rates start at €3-€5/hour fully loaded; team size, language mix, shift coverage and contract length affect the final rate.