Same CET. Morocco and Zurich share CET — zero timezone friction.
GDPR & nDSG. Compliant with EU GDPR and Swiss nDSG data protection requirements.
At a glance
60-75% Savings vs CH
3 Langs DE/FR/IT
CET Same Timezone
nDSG Compliant
Call center services we deliver for Zurich clients
German Support. Hochdeutsch customer service for German-speaking Switzerland.
French Support. Native French for Romandie (Lausanne, Geneva).
Italian Support. Italian-speaking agents for Ticino region.
Banking Support. Customer service for Swiss financial institutions and wealth management.
Technical Support. Multilingual helpdesk for Swiss tech companies.
Pharma Support. Patient services and HCP support for Swiss pharma companies.
Frequently asked questions
Can you cover all Swiss language regions?
Yes. German (Hochdeutsch), French, and Italian — all three Swiss languages natively. One partner for Zurich, Geneva, Lausanne, and Lugano.
How much can Swiss companies save?
Swiss agents cost CHF 35-60/h. At €3/h, savings reach 60-75%. A 10-agent Swiss team costing CHF 1.5M/year would cost under €400K.
Do you comply with Swiss nDSG?
Yes. Our data handling meets both EU GDPR and Swiss nDSG (new Data Protection Act) requirements. ISO 27001 certified.
Do you support Swiss German?
Our German agents speak Hochdeutsch (standard German). For Swiss German dialect requirements, we can provide specifically trained agents.
What industries do you serve in Switzerland?
Banking, pharma, insurance, SaaS, luxury goods, and watchmaking. We serve several Swiss companies with multilingual customer support.
How do I get started?
Use our instant order wizard at /order to scope service, team size and contact details — you get a quote in under 2 minutes, no credit card required. Or book a 15-minute discovery call.
How is pricing calculated?
We price per agent per hour. Multilingual nearshore rates start at €3-€5/hour fully loaded; team size, language mix, shift coverage and contract length affect the final rate.