Call center and customer service outsourcing in Morocco

CALL IT DEV runs outsourced customer service, technical support, sales and back-office teams from Morocco, with offices in Casablanca and Kénitra. Languages, channels, coverage and rate are set to your need and confirmed in a written quote.

CALL IT DEV — Software, AI and dedicated tech teams — Casablanca | Kénitra

Call center and customer service outsourcing in Morocco

CALL IT DEV runs outsourced customer service, technical support, sales and back-office teams from Morocco, with offices in Casablanca and Kénitra. Languages, channels, coverage and rate are set to your need and confirmed in a written quote.

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Frequently Asked Questions

Which services can you outsource from Morocco?

Inbound and outbound customer service, L1 to L3 technical support, sales and appointment setting, moderation and back-office. The exact scope is agreed with you before the quote.

Which languages do your teams work in?

French, English, Spanish and Arabic are the most requested; other languages from our rate grid are possible. Each team's language mix is confirmed in the written quote.

How is the rate calculated?

The rate depends on the languages, channels and coverage you choose, following our validated grid. You receive a written quote before any commitment: no price is set without reviewing your need.

How do we get started?

Describe your need in the quote form. We come back to you to clarify volumes, hours and tools, then send you a written proposal.

CALL IT DEV — Software, AI and dedicated tech teams — Casablanca | Kénitra — contact@callitdev.com — +212-537-373777