AI-Augmented Back Office Operations

CALL IT DEV combines trained back-office operators with LLM and OCR copilots for data entry, claims adjudication, KYC/AML reviews, invoice indexing, and contract abstraction. Dual-key human QA on every record, full audit trail, security-aligned controls. 30-50% productivity uplift vs traditional BPO. From €5.50/hour.

CALL IT DEV — Software, AI and dedicated tech teams — Casablanca | Kénitra

AI-Augmented Back Office Operations

CALL IT DEV combines trained back-office operators with LLM and OCR copilots for data entry, claims adjudication, KYC/AML reviews, invoice indexing, and contract abstraction. Dual-key human QA on every record, full audit trail, security-aligned controls. 30-50% productivity uplift vs traditional BPO. From €5.50/hour.

Frequently Asked Questions

How much does BPO call center outsourcing cost?

Pricing follows our per-language hourly grid and depends on the languages, channels and coverage you need. It is confirmed in a written quote for your scope.

How fast can you launch a new outsourced team?

The start date depends on your scope, languages and recruitment needs. It is agreed with you in the written proposal.

Are you GDPR compliant?

Yes. All CALL IT DEV operations follow GDPR-compliant data handling, security-aligned controls, NDAs, role-based access, and encryption in transit and at rest, available on request from our Trust Center.

Which languages do your agents cover?

Languages are confirmed per project in a written proposal, according to the markets you serve.

What engagement models do you offer?

Dedicated FTE (per-agent / month), shared pools (per-minute or per-contact), pay-for-performance for sales, and project-based pricing for short campaigns. All models include WFM, QA, supervision and reporting.

CALL IT DEV — Software, AI and dedicated tech teams — Casablanca | Kénitra — contact@callitdev.com — +212-537-373777