BPO Services — Call Center Outsourcing

CALL IT DEV's BPO division provides 24/7 inbound and outbound call center services, technical support, customer care, content moderation, back office processing, and telemarketing. Teams are staffed from Casablanca and Kénitra in the languages each program requires; rates on quote.

CALL IT DEV — Software, AI and dedicated tech teams — Casablanca | Kénitra

BPO Services — Call Center Outsourcing

CALL IT DEV's BPO division provides 24/7 inbound and outbound call center services, technical support, customer care, content moderation, back office processing, and telemarketing. Teams are staffed from Casablanca and Kénitra in the languages each program requires; rates on quote.

Frequently Asked Questions

How much does BPO call center outsourcing cost?

Pricing follows our per-language hourly grid and depends on the languages, channels and coverage you need. It is confirmed in a written quote for your scope.

How fast can you launch a new outsourced team?

The start date depends on your scope, languages and recruitment needs. It is agreed with you in the written proposal.

Are you GDPR compliant?

Yes. All CALL IT DEV operations follow GDPR-compliant data handling, security-aligned controls, NDAs, role-based access, and encryption in transit and at rest, available on request from our Trust Center.

Which languages do your agents cover?

Languages are confirmed per project in a written proposal, according to the markets you serve.

What engagement models do you offer?

Dedicated FTE (per-agent / month), shared pools (per-minute or per-contact), pay-for-performance for sales, and project-based pricing for short campaigns. All models include WFM, QA, supervision and reporting.

CALL IT DEV — Software, AI and dedicated tech teams — Casablanca | Kénitra — contact@callitdev.com — +212-537-373777