Frequently Asked Questions

Find answers to the most common questions about CALL IT DEV's BPO and software development services. Learn about our pricing (from €3/hour), service coverage (21+ languages), office locations (Casablanca, Madrid, Dubai), GDPR compliance, onboarding process, and more.

CALL IT DEV — Software, AI and dedicated tech teams — Casablanca | Madrid | Dubai

Frequently Asked Questions

Find answers to the most common questions about CALL IT DEV's BPO and software development services. Learn about our pricing (from €3/hour), service coverage (21+ languages), office locations (Casablanca, Madrid, Dubai), GDPR compliance, onboarding process, and more.

Frequently Asked Questions

How much do CALL IT DEV services cost?

BPO nearshore agents from €3/hour all-in (recruitment, supervision, QA, technology). Senior software engineers from $30/hour. Fixed-price MVPs from $5K, full SaaS builds from $30K. A fixed-rate proposal is returned within 24 hours.

Which languages do your teams cover?

Native or near-native staffing in 21+ languages — English, French, Spanish, German, Italian, Portuguese, Dutch, Arabic, Mandarin, Japanese, Korean, Russian, Polish, Turkish, Hindi and more — from Casablanca, Madrid and Dubai.

Where are your offices located?

Three delivery hubs: Casablanca (HQ, Morocco), Madrid (Spain) and Dubai (UAE). EU data residency available on request (Frankfurt / Paris).

Are you GDPR-compliant and ISO-aligned?

Yes. All operations follow GDPR-compliant data handling, ISO 27001-aligned security controls, NDAs, role-based access and SOC 2-ready evidence packs available from our Trust Center.

How fast can you launch a new team or project?

A standard 5–10 seat BPO pod or a 3–5 engineer software squad ramps in 2–4 weeks. Larger 50+ seat operations: 6–8 weeks. MVPs ship in 6–10 weeks.

What engagement models do you offer?

Dedicated FTE per agent/month, shared pools per-minute or per-contact, pay-for-performance for sales, fixed-price projects, and time-and-materials for software builds. All include WFM, QA, supervision and reporting.

CALL IT DEV — Software, AI and dedicated tech teams — Casablanca | Madrid | Dubai — contact@callitdev.com — +212-537-373777