Morocco and the Philippines are two of the world's most popular outsourcing destinations, but they serve very different markets. This guide helps you choose the right one.
The Philippines is the world's second-largest BPO market with 1.3M+ workers and a dominant position in English-language services for US companies. Morocco is the fastest-growing EMEA nearshore market with 120K+ workers and a dominant position in French-language and European multilingual services.
Philippines hourly rates: $8-12/hour. Morocco: $8-15/hour. For English-only programs, the Philippines is slightly cheaper. For multilingual European programs, Morocco is more cost-effective because one location covers 8+ languages vs. needing multiple centers.
| Language | Morocco | Philippines |
|---|---|---|
| French | Native ✓ | None |
| English | Fluent | Fluent (US accent) |
| Arabic | Native ✓ | None |
| Spanish | Conversational | None |
| German | Growing | None |
| Filipino | None | Native |
For European companies (CET): - Morocco (GMT+1): Perfect overlap ✓ - Philippines (GMT+8): 7 hours ahead ✗
For US companies (EST): - Morocco (GMT+1): 6 hours ahead (manageable) - Philippines (GMT+8): 13 hours ahead (follow-the-sun model)
Philippines has deep American cultural influence — excellent for US-facing programs. Morocco has deep European cultural ties — excellent for EU-facing programs. The cultural dimension is often underestimated but significantly impacts customer satisfaction.
The Philippines faces typhoon season challenges and periodic power issues. Morocco offers stable infrastructure with minimal natural disaster risk.
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