CALL IT DEV operates dedicated inbound customer care teams handling voice, live chat, email, and social messages in the languages each program requires, following GDPR data-protection principles. Delivery from Casablanca and Kénitra, with extended coverage on request and rates on quote.
Pricing follows our per-language hourly grid and depends on the languages, channels and coverage you need. It is confirmed in a written quote for your scope.
The start date depends on your scope, languages and recruitment needs. It is agreed with you in the written proposal.
Yes. All CALL IT DEV operations follow GDPR-compliant data handling, security-aligned controls, NDAs, role-based access, and encryption in transit and at rest, available on request from our Trust Center.
Languages are confirmed per project in a written proposal, according to the markets you serve.
Dedicated FTE (per-agent / month), shared pools (per-minute or per-contact), pay-for-performance for sales, and project-based pricing for short campaigns. All models include WFM, QA, supervision and reporting.
CALL IT DEV — Software, AI and dedicated tech teams — Casablanca | Kénitra — contact@callitdev.com — +212-537-373777