London is one of the most expensive cities in the world for business operations. Office rent in the City of London averages £65 per square foot, and the average customer service salary exceeds £32,000 per year. For scaling businesses, these costs are unsustainable — especially when **nearshore BPO from Morocco** delivers the same quality at 60% lower cost.
At [Call IT Dev](https://www.callitdev.com/en/services/bpo), we help London-based companies outsource call center, customer support, and back-office operations to our Casablanca hub. With GMT+1 timezone alignment (just one hour ahead of London), your Moroccan team works the same business hours as your London office.
**Timezone alignment** is the single biggest advantage Morocco offers over traditional offshore destinations like India or the Philippines. When your London office opens at 9 AM GMT, your Casablanca team is already at work at 10 AM CET. There is no overnight shift, no communication lag, and no delayed responses.
**Language capability** is equally strong. Morocco produces over 100,000 university graduates annually, many fluent in English, French, and Arabic. For London companies serving European or Middle Eastern markets, this multilingual talent pool is invaluable.
**Cost structure** makes the business case undeniable. A fully loaded BPO agent in Morocco costs from [€3 per hour](https://www.callitdev.com/en/pricing) — compared to £18–£22 per hour in London. That translates to annual savings of over £200,000 for a team of 20 agents.
Our London clients outsource a wide range of operations:
Each service is managed by a dedicated team lead and supported by our [AI-powered quality monitoring](https://www.callitdev.com/en/ai-contact-center) platform.
Post-Brexit, London businesses must comply with both UK GDPR and EU GDPR when handling customer data. Call IT Dev operates under **ISO 27001-aligned security protocols** with encrypted data transmission, access controls, and regular audits. Our Casablanca facility is equipped with CCTV monitoring, biometric access, and secure VPN connections to client systems.
We sign Data Processing Agreements (DPAs) with all UK clients and provide full transparency on data handling, storage, and deletion procedures.
Onboarding a BPO team for your London business takes as little as **7 business days**. We handle recruitment, training, infrastructure, and ongoing management — you simply provide the product knowledge and quality standards.
[Request a free quote](https://www.callitdev.com/en/contact) and discover how much your London operation could save.
### How much does BPO outsourcing from London to Morocco cost? BPO agents in Morocco start from €3 per hour (approximately £2.60), compared to £18–£22 per hour in London. This represents savings of 60–70% on labour costs alone.
### Is there a timezone difference between London and Morocco? Morocco operates on GMT+1 (CET), just one hour ahead of London GMT. During British Summer Time, both cities are on the same clock, enabling seamless real-time collaboration.
### Can Moroccan agents handle UK English customer support? Yes. Call IT Dev recruits agents with native-level English proficiency, trained specifically on UK English terminology, spelling conventions, and cultural expectations.
### What industries do you serve in London? We serve fintech, e-commerce, SaaS, insurance, travel, and professional services companies based in London. Our agents are trained on industry-specific processes and compliance requirements.
### How quickly can I launch a BPO team? A fully trained team can be operational within 7–14 business days, depending on complexity and team size.
CALL IT DEV — Software, AI and dedicated tech teams — Casablanca | Madrid | Dubai — contact@callitdev.com — +212-537-373777