CALL IT DEV runs a hybrid contact center that pairs human agents with LLM copilots, retrieval-augmented knowledge, voice bots, agent-assist suggestions, real-time QA and conversation analytics. Typical outcomes: 25–40% lower average handle time, 15–25% higher CSAT, automated post-call wrap-up and 100% QA coverage instead of 5% manual sampling. Built on your existing CCaaS (Genesys, NICE, Five9, Talkdesk, Amazon Connect) or our preferred stack. Multilingual in 29 languages. Pricing from €3/hour all-inclusive with no per-AI-seat surcharge.
CALL IT DEV — Software, AI and dedicated tech teams — Casablanca | Madrid | Dubai — contact@callitdev.com — +212-537-373777