A senior tier 1–2 tech support team for Berlin SaaS, fintech and platform companies — German and English agents, CET hours, GDPR-strict. Casablanca is GMT+1 year-round, Berlin is CET / CEST — zero to one-hour gap. German-speaking tier-2 €8–€14/hour, English-only tier-2 €6–€10/hour. Auftragsverarbeitungsvertrag (AVV) signed under Art. 28 GDPR, named DPO contact, SCCs for the Morocco-EU flow, Verzeichnis von Verarbeitungstätigkeiten shared with your DPO. Lives inside Zendesk, Intercom, Linear, Jira, GitHub Issues.
CALL IT DEV — Software, AI and dedicated tech teams — Casablanca | Madrid | Dubai — contact@callitdev.com — +212-537-373777