CALL IT DEV staffs live chat and messaging queues across web chat, WhatsApp, in-app, and Messenger. Sub-30-second median response, 5 concurrent chats per agent, full CRM integration. 21+ languages, 24/7 coverage, generative-AI suggested replies with mandatory human review. From €5.50/hour per agent.
Pricing follows our per-language hourly grid and depends on the languages, channels and coverage you need. It is confirmed in a written quote for your scope.
The start date depends on your scope, languages and recruitment needs. It is agreed with you in the written proposal.
Yes. All CALL IT DEV operations follow GDPR-compliant data handling, security-aligned controls, NDAs, role-based access, and encryption in transit and at rest, available on request from our Trust Center.
Languages are confirmed per project in a written proposal, according to the markets you serve.
Dedicated FTE (per-agent / month), shared pools (per-minute or per-contact), pay-for-performance for sales, and project-based pricing for short campaigns. All models include WFM, QA, supervision and reporting.
CALL IT DEV — Software, AI and dedicated tech teams — Casablanca | Kénitra — contact@callitdev.com — +212-537-373777